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RESERVATIONS AND PAYMENTS: Elite typically holds a tentative reservation for 10 days.
The reservation will be canceled unless a completed
“Guest Reservation Application”
and the “Reservation Deposit (50% of total amount due)
are received within that 10 day period. No grace period will
apply. Upon timely receipt of the Guest Reservation Application
and the Reservation deposit, the reservation is confirmed.
Payment in full of the remaining balance due must be received
by ELITE at least 60 days prior to Guest Arrival during high/low
season and 90 days prior for Xmas/NY-holidays. All homes are privately owned and requirements may differ slightly.
ACCEPTED PAYMENTS: CREDIT CARDS-American Express, MasterCard and VISA and Electronic transfer. All reservations are subject to a minimum Processing Fee
of $75.00 or up to 3.5% of total reservation amount dependant on method of payment.
Changes to Bookings: Any change after "Confirmation"
is subject to availability and a $75.00 service fee.
RATES: Rates are quoted on a per-week
or per-night basis as shown on the website. Many homes require
a seven night stay and two weeks or longer during the Xmas holiday.
Most rates allow for maximum occupancy of the home. Additional
guests may be subject to a per-person, per-day charge. The charge
varies from home to home. Rates do not include lei greeting,
baggage handling, daily maid service, or departure cleaning
(unless noted), gratuities, long distance telephone charges,
car rental, food, liquor, laundry, personal items, or 11.42%
Hawaii Accommodation taxes. All rates are subject to change
without notice.
AMENITIES AND SPECIAL SERVICES: Homes
are fully equipped with phone(s), TV(s), linens, dishes, utensils
and initial supply of soap and paper goods. Upon request, ELITE
will make special arrangements on behalf of its Guests for such
services: masseuses, pre-provisioning, equipment rentals, nanny
services, etc. Additional charge of 25% of the cost of the service
may apply.
CONDITIONS OF RESERVATION:
-The property shall be in the same condition upon departure
as at check-in. Normal departure cleaning (maid service excepted).
- There will be NO functions, weddings, receptions, gatherings
or parties held at the property. - No street parking unless
preauthorized
- Owner or its agents may enter the property at reasonable times
to make repairs
- Guest must immediately notify the Owner or its agent of fire
or other damages to the property.
- Guest shall be liable for all acts of family, employees or
other persons invited onto the property
- Guest may not sublet or assign this rental agreement
- Guest shall not bring pets onto the property nor shall there
be any smoking permitted in the home.
- Guest shall abide by House rules of the Owner and/or the Homeowner’s
Association
- Guest shall be responsible to return all keys or garage door
openers or a charge will be incurred
- Guest shall not permit any use of a pool or Jacuzzi by unsupervised
children and shall keep pool gates closed.
- Guest and all other invitees shall use the pool and Jacuzzi at their own risk.
- At their discretion Owners may require an additional signed
Terms & Conditions particular to their property. In the
event that any requirements are more stringent, they will supercede
those of Elite’s
-Guest understands that Owners would not rent their property
unless these conditions are accepted by the Guest.
-Guest understands that tropical islands experience higher concentrations
of insects and rodents. Homes are regularly treated for such
pests but complete elimination can not be guaranteed.
-Guest understands that because Hawaii is such a beautiful place
to live, it is constantly growing. We cannot always be aware
of construction/remodel and cannot be held responsible for construction
noise.
- Should pool, Jacuzzi, TV, air conditioning, DVD, BBQ or other
mechanical device become inoperable during rental the contract
and rate will not be void or altered. Owner/agent will at all
times attempt to correct problems.
- Elite Properties operates explicitly within the laws of the
State of Hawaii and the individual Counties
within the state. Even though the vacation rental industry
has been successfully operating on Maui for the past several decades,
if a new law passes which makes it illegal to operate a vacation
rental in a residential neighborhood, some homes may be subject to
reservation cancellations and your deposit will be refunded in full.
Revised 2/17/2007
GUEST ACCOUNT DEPOSIT (SECURITY/DAMAGE DEPOSIT)
Guests are required to make a minimum of $1000.00 Guest Account
Deposit, which is included in the “Total Amount Due.”
The Guest Account Deposit serves as a Security Deposit to protect
ELITE and OWNER against damages to and/or loss of items from
the property and to assure payment of items charged to the Guest
Account, including special services ordered by the Guest.
This deposit will be held in a Client Trust Account.
Along with the minimum cash Guest Account Deposit, a signed
and approved “Credit Card Guarantee” will be required,
see page 4.) The Guest’s cash deposit will be returned
within 45 days after the Guest’s departure unless otherwise
advised that it will be held for long distance telephone charges
or pending receipt and/or estimates for damages or lost items,
such as gate openers, house keys, etc. Once the deposit has
been returned if there are any additional charges they will
be documented and then be billed to the Guest’s credit
card (as provided by the Credit Card Guarantee)
LIABILITY
Elite Properties (referred to as ELITE) and Travel Agents, where applicable,
(referred to as TA) act only as marketing agents for the homeowners, suppliers
and contractors providing accommodations, transportation and services. Under no
circumstances shall ELITE or TA be responsible for any loss, expense, damages,
claims or injury direct, indirect, consequential or otherwise howsoever caused
or incurred whether arising in contract or otherwise in law or equity as a
result of rendering of the services or accommodations as described or
substituted and including but not limited to the result of any delay(s),
substitution(s), rescheduling(s) or change(s) in the provision of services or
land accommodations by ELITE or TA, or by reason of acts of God, or by agents,
employees, subcontractors or third parties whatsoever supplying any of the
services or accommodations herein or as substituted. If services are substituted
for any reason including sale of the property, ELITE at all times will act in
good faith and use its best efforts to substitute accommodations or services of
a type comparable to these contracted. ELITE in their sole discretion reserves
the right to refuse or discontinue service to any person(s) and/or rescind any
contract for accommodations or guest services. Except as stated in “CANCELLATION
AND REFUNDS” below, ELITE will not be liable under any circumstances, including
substitutions, to refund any unused portion of booked accommodations or
services. If cooperating with another agency in securing this rental, ELITE will
not be held responsible for their course of action.
CANCELLATIONS
Cancellations of bookings at any time confirmation has been
issued will incur a 50% service fee of the total reservation
amount. Full payment is due and nonrefundable 60 day prior to
arrival, except for Xmas bookings which are due and payable
90 days prior to arrival. Refunds may be made only under the
following circumstances: the home becomes unfit for habitation,
and in ELITE’S opinion no equivalent substitute can be
obtaining. To protect against cancellations caused by unforeseen
events, such as illness, ELITE strongly suggests that guest
purchase Trip Cancellation Insurance to ensure refund of deposits
paid. Travel insurance may be obtained by visiting this website
www.travelguard.com
or calling the toll free # 1.800.826.4919
ACKNOWLEDGMENT
I, THE UNDERSIGNED, HEREBY APPLY FOR THE ABOVE LISTED ACCOMMODATION
AND WARRANT THAT I AGREE TO ABIDE BY HOMEOWNERS’ RESTRICTIONS
ON USE OF SAID PROPERTY. I FURTHER UNDERSTAND THAT ELITE PROPERTIES
IS ACTING SOLELY AS THE MARKETING AGENT FOR THE OWNERS. THIS
IS A LEGAL AND BINDING AGREEMENT, EXECUTED IN THE STATE OF HAWAII,
AND INTERPRETED UNDER THE LAWS OF THE STATE OF HAWAII. PLEASE
READ CAREFULLY BEFORE SIGNING.
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